A Word from
ITA’s Leadership
Mr. John D. Berthiaume, Executive Director (Acting) of ITA

Dear Customers and Mission Partners,

ITA has a long and distinguished history of serving our customers: the decision makers and war fighters in the Pentagon and throughout the National Capital Region (NCR). Our customers are vital to our nation's defense.

Today, ITA continues its tradition of leading flexible, customer-centric IT modernization efforts for the Pentagon's Enterprise Solutions. By focusing on our customers, increasing collaboration and standardizing processes, we are able to realize efficiencies throughout the organization while delivering an unparalleled customer experience.

As we look to the future, ITA remains focused on supporting enhanced, secure collaboration throughout the Pentagon and NCR to enable mission partnerships. This is one of many goals for 2012 and beyond, and we are excited to be a part of the Department of Defense's IT modernization efforts.

I am proud to lead an agency that is committed to empowering our nation's leadership and those who serve our country each and every day to meet their mission goals.

Mr. John D. Berthiaume
Executive Director (Acting), U.S. Army Information Technology Agency

Customer Service

ITA’s Mission:

Provide reliable, secure and cost efficient information technology services to the Department of Defense community and other customers predominantly located within the National Capital Region.


ITA’s Vision:

To deliver an unparalleled customer experience.


Customers first and last…

ITA partners with customers in all aspects of Information Technology (IT) support and management including:

  • Acquiring products and services critical to their missions
  • Creating Service Level Agreements, Memorandum of Agreements, Memorandum of Understandings and DD Form 1144 (Support Agreement)

For more information, please contact:
ITACRM@conus.army.mil


Strategic Plan Brochure

Top Headlines
Former ITA Executive Director Featured in Federal News Radio Interview:
Former Executive Director of the U.S. Army Information Technology Agency (ITA), Mr. Donald Adcock, discusses how ITA meets its joint mission in an interview with Federal News Radio. To hear how ITA operates in the constantly changing DoD environment, visit: Army IT agency performs big mission with little fanfare
28 Mar 2012

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